Collection and use of personal information

Unless otherwise provided for in this Privacy Policy, Pinheiro Nogueira Unipessoal, Lda. collects and stores information, including personal data, that you voluntarily provide or post on the website. For example, if you decide to subscribe to our e-mail communications, you may be asked for your e-mail address. If you prefer that we do not collect such personal information about you, you should not provide it. The website www.walk-store.com collects personal information, such as: e-mail address, name, address, country and telephone number. There is information about your computer, both at the hardware and software level, that is automatically collected by the website www.walk-store.com. This information may include your IP address, browser type, domain names, access times and referring website addresses. This information is used by the website www.walk-store.com for the operation of its services, to maintain the quality of the service, and to obtain general statistics regarding the use of the website.

Please note: www.walk-store.com does not collect any private information through online communications. We may use the personal data you provide to us to create and send our newsletters or other communications containing information about products or promotions, as well as to conduct opinion surveys about current or future services to be made available. If you prefer not to receive such communications, you must opt ​​out of receiving them in accordance with the terms provided by law. www.walk-store.com may use in aggregate (anonymous) form the personal data you provide to us for internal business purposes, such as producing statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information regarding the use of this Site, such as information about which of our pages are most visited. We may sell or transfer such non-personally identifiable information to our Associates, licensors, licensees and partners. We will not disclose your personal data to third parties without your consent, except as provided for in this Privacy Policy. www.walk-store.com may disclose any information, including personal information, necessary to comply with any applicable laws, regulations, legal proceedings or government decisions. www.walk-store.com will retain your personal data unless you inform us that you no longer wish to receive our communications or be part of our database. If you wish to be removed from our database, you may notify us at any time under the terms set out in Section 11 below. Pinheiro Nogueira Unipessoal, Lda. hereby informs you that registration is not required to access the website www.walk-store.com. All orders placed on www.walk-store.com will be made: - via the internet, through the website: www.walk-store.com 24/7. The customer will receive confirmation of the order placed by email.

Information security

We employ a variety of security measures to protect your information both online and offline. Please be aware that your personal information is collected over a public network and may therefore be viewed and used by unauthorized third parties. If you have any questions about the security of our Site, you may send an email to info@walk-store.com. www.walk-store.com ensures that your information is secure using the most advanced server access and control techniques. If you have highly sensitive information such as a credit card number, it should only be sent to a secure server using the Secure Socket Layer (SSL) protocol, and never otherwise.

Cookies and IP addresses

We may place a "cookie" on your computer's hard drive so that we can recognize you as a frequent user and personalize your visit. A cookie is a small piece of data that allows us to track and target your preferences and make better use of the Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you use this Site. These cookies expire when you leave the Site. You can set your browser to notify you of cookies or to automatically reject them. The "help" option on the toolbar of most browsers will tell you how to stop accepting new cookies. If you reject our cookies, you may still use our Site, but you may experience limitations in the use of some of its features. In addition, we may use Internet Protocol (IP) addresses to analyze trends, administer our Site, track traffic patterns, and gather demographic information for aggregate use. Except as otherwise provided in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

Hyperlinks

The www.walk-store.com Website may contain hyperlinks to or from other websites. www.walk-store.com is not responsible for the privacy practices of other websites. This Privacy Policy applies only to personal information we collect on this Website. We strongly advise users to read the privacy policies of other websites that they link to from our Website.

Notification of changes

www.walk-store.com may review this Privacy Policy regularly without prior or subsequent notice. If we decide to change our Privacy Policy, we will announce the revised policy here. We therefore suggest that you consult this Privacy Policy periodically and regularly.

Updating user information

The user has the right to request the rectification or modification of personal information concerning him/her, as well as the right to demand its deletion, except in cases provided for by law or if its conservation is necessary for legal purposes, by sending an email to info@walk-store.com.

Opt-out & managing user preferences

You can decide whether or not you wish to receive marketing communications from us by email. You can change your marketing communications preferences at any time by clicking “unsubscribe” at the bottom of each email from us, or by sending us an email to info@walk-store.com.

Data controller/subcontractor

Pinheiro Nogueira Unipessoal, Lda will assume control and responsibility for the personal information you provide on this Site, being the entity responsible for the collection, storage, processing and handling of such personal information.

Observations

www.walk-store.com has taken important steps to ensure the excellence of your visit to our Website and the ongoing respect for your privacy. If you have any questions, comments or concerns about our privacy practices, please contact us by email at info@walk-store.com.

GDPR

The online store www.walk-store.com is owned and operated by Pinheiro Nogueira Unipessoal, Lda. Walkstore is fully committed to protecting the privacy of all its customers, visitors, suppliers and partners. www.walk-store.com was created with the purpose of selling products and services related to sportswear online, and also to provide visitors with information about the Walkstore brand. We use the information we collect to fulfill your orders for products and services and to create a more personalized experience. We do not provide any details or information to third parties without prior consent.

This section only addresses the use and disclosure of information that we collect from you online. We advise you to always be careful when handling and disclosing sensitive personal information to third parties. Pinheiro Nogueira Unipessoal, Lda. is the data controller for the purposes of the Data Protection Act 1998 (the Act).

The user has the right to access the information that Pinheiro Nogueira Unipessoal, Lda. has about him/her and his/her right of access can be exercised in accordance with the Law.

Questions regarding this Policy should be directed to our customer support team via the following email: info@walk-store.com.

The following privacy policy explains the processing of information related to the use of our website:

1. What information does www.walk-store.com collect about you?

www.walk-store.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a better experience when using our website.

Personally Identifiable Information

This refers to information that allows us to know the details of who you are. Personal information is requested when you order a product or service, enter competitions and send us feedback. For example, this information may include your name, billing address, delivery address, telephone number, email address, credit card or other payment information and product details. With this information, Walkstore can fulfill your orders and provide you with a fully personalized service.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based on your use of our website in a variety of ways. This information is compiled and analyzed on both a personal and aggregate basis. For example, this information may include the URL you just visited, the URL you visit next, the browser you use and your IP address.

2. Where do we collect information about you and how do we use it?

Our purpose in collecting personal information is to provide visitors to the website www.walk-store.com with a personalized and unique online experience, always maintaining a relationship with the customer and providing them with the appropriate benefits, dissemination of content and information related to our brand. Data will only be processed for these specific, explicit and legitimate purposes.

However, your personal data may also be used for other processing operations within the limits of such applications. In particular, they may be processed for the following purposes:

• when you make a purchase on this website, we collect your personal data — email address, delivery address, credit card number and telephone number — solely for the purposes of selling and logistical processing of the products ordered;
• when you request assistance from Customer Support we collect your personal data — for example name and email address — solely for the purpose of providing you with the online store's Customer Support services that are relevant to this website and thus offering you appropriate assistance;
• when you register, we collect your personal data in order to simplify the preparation of future orders;
• when you subscribe to the newsletter, we collect your email address in order to offer this communication service;
• When you browse our website, we collect cookies. Depending on how you manage cookies on our website and your interaction with us, we use some information collected by cookies to ensure the website functions properly, highlighting the proper display of content, remembering the cart, remembering registration, adjusting the screen resolution, improving our offers, among others. This information includes registration data, location data, session duration, products you selected, your equipment, your browser and your IP address.
• When you browse our website and subsequently visit platforms where advertising is available - social networks, Google, among others - you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:

• to enter into our contract with you for the supply of products purchased on our website;
• provide the service you requested — for example, sending marketing emails;
• comply with legal requirements — for example, creating invoices.

3. Who processes your personal data?

For organizational purposes and in order to offer the best possible service, Pinheiro Nogueira Unipessoal, Lda. works together with some entities outside its organization that will process the personal data of users of this website. This data sharing is strictly due to the performance of the services provided by Pinheiro Nogueira Unipessoal, Lda.
These external entities will always act in accordance with the instructions provided by Pinheiro Nogueira Unipessoal, Lda. and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:

• provision of electronic payment services, through credit/debit cards;
• processing of product sales;
• packaging and transportation of products;
• solve problems related to the sale of products;
• receive payments for the purchase of products;
• process customer product returns;

In addition to the situations set out above, your data may be shared with third parties to:

• comply with applicable laws;
• respond to judicial and government inquiries;
• comply with valid legal processes;
• protect the rights or property of Pinheiro Nogueira Unipessoal, Lda.

4. How can you update or correct your personal information?

Your personal information provided may be changed and reviewed at any time. You may request that your account information be deleted or removed at any time by following the link below.

5. Rights

To exercise your right to access, rectify, erase, limit, transfer or oppose your personal data, you can do so via the following link (create a link in Word to the GDPR form), or via the email address: info@walk-store.com.

If you wish to stop receiving direct marketing communications, you may, at any time, exercise your right to object to the processing of your personal data, through the channels mentioned above.